How Has China’s Zero-COVID Policy Affected Global Travel Retail?
• China is the world’s last COVID-zero holdout. As such, consumers in the country are used to public health hypervigilance and have learned to expect a safety-first approach from brands.
• Providing a digitally traceable, fully-controlled, and risk-free shopping environment will be the minimum needed to attract Chinese tourism in 2023.
• Beyond safety, Chinese tourists will expect next-level retail experiences that go beyond Insta-worthy photographs.